Bizdrone

Incident Response Retainer

Incident Response Retainer.

AllSafe provides 24×7 emergency incident response services across India with a 2-hour initial response SLA. When a breach occurs, every hour of delay increases the cost and the regulatory penalty. Our OSCP-certified incident response team is on retainer — ready to deploy immediately for containment, forensic investigation, evidence preservation, and regulatory breach notification support within mandatory timelines.

  • 24×7 emergency response with 2-hour SLA — not next-business-day.
  • OSCP-certified IR team with hands-on forensics and containment capability.
  • DPDPA 2023, RBI and regulatory breach notification support within mandatory timelines.
  • Evidence preservation to chain-of-custody standard for legal and regulatory proceedings.

24

x7 Emergency Response

2

Hour SLA -- First Response

100

Incidents Successfully Contained

100

Percent Transparent -- Retainer Optional

What Our Cyber Incident Response Service Delivers

Immediate, expert incident response from the moment you call -- containment, forensic investigation, evidence preservation and regulatory notification support, all delivered by OSCP-certified professionals with real-world breach experience.

Initial Containment

Immediate containment actions -- network isolation, account lockdown, credential reset and attacker eviction. Completed within hours, not days.

Forensic Investigation

Full forensic investigation to establish the attack timeline, initial access vector, lateral movement path, data accessed and attacker persistence mechanisms.

Evidence Preservation

Forensic evidence collected to chain-of-custody standard -- suitable for legal proceedings, regulatory submissions and cyber insurance claims.

Regulatory Notification

DPDPA 2023 and RBI mandatory breach notification support. All regulatory notifications drafted and submitted within mandatory timelines.

Eradication & Recovery

Complete threat eradication -- removing all attacker persistence, cleaning compromised systems and rebuilding from known-good states with hardening improvements.

Post-Incident Report

Full incident report suitable for board, insurers and regulators. Lessons learned and hardening recommendations to prevent recurrence.

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How Our Incident Response Works

  • You Call -- We Respond

    24x7 emergency line answered by a senior IR engineer within minutes. Remote containment actions begin immediately during the initial call.

  • Containment

    Network isolation, account lockdown and attacker eviction -- stopping the spread while preserving forensic evidence for investigation.

  • Investigation

    Full forensic investigation -- complete attack timeline, initial access vector, lateral movement, data exfiltrated and all attacker activity reconstructed.

  • Report & Hardening

    Incident report for board, insurers and regulators. Hardening recommendations implemented to close the vulnerabilities that allowed the breach.

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Other Managed Security Services

vCISO Services

Senior security leadership. Save up to Rs 80 lakh vs a full-time CISO hire.

Security Awareness Training

Phishing simulation and role-based training. Reduce human risk measurably.

Threat Intelligence

24x7 dark web monitoring and curated threat feeds tailored to your sector.

VAPT Services

Web, mobile, API, network and cloud penetration testing. Reports in 48 hours.

Compliance & Audit

ISO 27001, SOC 2, PCI-DSS, HIPAA, GDPR and DPDPA compliance programmes.

Why Incident Response Retainer Is Essential

When a breach happens, every hour costs you money. Organisations without a pre-agreed incident response partner spend the first 24 hours just trying to find help — while the attacker continues to move through their network. Our OSCP-certified incident responders are on standby to mobilise within hours of your call.


24x7 Response Availability

Our incident response team answers 24 hours a day, 7 days a week. Breaches do not observe business hours -- and neither do we.

2-Hour Remote Mobilisation

Remote response within 2 hours of your call. On-site response across India within 24 hours -- both SLAs agreed and committed in your retainer.

Root Cause Investigation

Full forensic investigation to identify the complete attack timeline, initial access method and every system affected -- so you can prevent recurrence.

Evidence Preservation

Forensically sound evidence collection and chain of custody documentation for potential legal, insurance or regulatory proceedings.

Breach Notification Support

We prepare and support mandatory breach notifications under DPDPA 2023 and RBI frameworks -- within the required reporting windows.

Post-Incident Hardening

After containment, a prioritised hardening report closes the gaps that allowed the breach -- preventing the same attacker path from being used again.


The Cost of Slow Incident Response

Every hour of an active breach costs the average Indian organisation approximately Rs 93 lakh in additional breach costs. The difference between a 2-hour response and a 24-hour response is enormous. DPDPA 2023 and RBI now mandate breach notification within tight windows — missing these deadlines is a separate regulatory failure.

Rs 93 L

Additional Cost Per Hour of Active Breach

6 Hours

DPDPA/RBI Breach Notification Window

Rs 17.9 Cr

Avg Indian Breach Cost

2 Hours

Remote Response SLA

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Frequently Asked Questions

Do we need a retainer or can we call you during an incident?

A retainer ensures priority response — our team is pre-engaged with a contractual 2-hour SLA. Without a retainer, response depends on team availability at the time of the incident. During major incidents affecting multiple clients, ad-hoc response may be significantly delayed.

What are the mandatory breach notification requirements in India?

DPDPA 2023 requires notification to the Data Protection Board within 72 hours of a personal data breach. RBI requires notification within 6 hours. We prepare and submit all required notifications on your behalf. Our IR team supports this process — we have templates prepared and will help you submit within the mandatory timeline from the first call.

Are your reports accepted by RBI, SEBI and IRDAI?

Yes. Our audit reports are structured to meet the specific submission requirements of the relevant regulatory framework — including the Reserve Bank of India, SEBI, IRDAI, and all other major Indian regulators. We have a 100 percent acceptance record across all regulatory submissions.

Can you help with cyber insurance claims?

Yes. Our post-incident report is structured to support cyber insurance claims — documenting the incident, its cause, scope, containment actions and remediation. We can also provide a supporting statement for your insurer’s forensic investigator.

Do you provide IR for ransomware?

Yes. Ransomware response is our most common engagement. We cover containment to prevent spread, backup integrity verification, ransom negotiation decision support, decryption where possible, and rebuild from known-good state with hardening to prevent recurrence.

What happens after the incident is contained?

After containment and eradication we deliver a full post-incident report covering the attack timeline, initial access method, lateral movement path and root cause. A prioritised hardening roadmap closes the specific gaps that allowed the breach. If you have a retainer, your vCISO will oversee implementation and conduct a 30-day post-incident review.

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Ready to Put Incident Response Capability on Standby?

Free 30-minute scoping call — fixed-price proposal within 24 hours. No commitment required.

RBI  •  SEBI  •  IRDAI  •  DPDPA DATA PROTECTION BOARD